Terms of Service
Last updated: 2026-06-13
1. Acceptance of Terms
By accessing or using zSender, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.
2. Description of Service
zSender is a multi-tenant email-sending platform (an ESP) providing a transactional and marketing email API, domain authentication, sending analytics, and suppression management.
3. User Accounts
You must provide accurate information, keep your credentials and API keys secure, and you are responsible for all activity under your account.
4. Acceptable Use
You may only send email to recipients who have given you permission or for whom you have a lawful basis. You must not use zSender to send unsolicited bulk email (spam), phishing, malware, or unlawful content, and you must honor unsubscribe requests and comply with applicable anti-spam and data-protection laws (e.g. CAN-SPAM, GDPR). Prohibited activity may result in immediate suspension.
5. Service Plans
zSender offers Free and Pro plans. Plan features, sending limits, and quotas are described on our website and may change.
6. Payment Terms
Pro subscriptions are billed monthly through our payment partner Polar. All payments are non-refundable. You may cancel at any time from your dashboard; access continues until the end of the current billing period.
7. Service Availability
The service is provided "as is" and "as available". We do not guarantee uninterrupted availability and may perform maintenance that temporarily affects the service.
8. Data and Privacy
Your use of the service is also governed by our Privacy Policy. You own your data and are solely responsible for your recipient lists and their compliance with applicable law.
9. Intellectual Property
zSender and its software, branding, and content are owned by us and protected by intellectual-property laws. You retain ownership of the content you send through the service.
10. Limitation of Liability
To the maximum extent permitted by law, zSender shall not be liable for any indirect, incidental, or consequential damages, and our total liability for any claim shall not exceed the amounts you paid us in the twelve months preceding the claim.
11. Termination
We may suspend or terminate your account, with or without notice, for breach of these Terms (including abuse or spam). On termination your right to use the service ends; certain provisions survive.
12. Governing Law
These Terms are governed by [GOVERNING LAW / JURISDICTION — confirm with counsel], without regard to conflict-of-laws principles.
13. Contact
For questions about these Terms, contact us at [email protected].
This document is a general template provided for convenience and does not constitute legal advice. Please have it reviewed by qualified counsel before relying on it.